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August 3rd, 2005

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04:27 pm - Hello, tentacle support?
Subject line from here, via waistcoatmark. Silly, work-safe.

I am trying to establish a web site and put a perl script to run a Wiki on it. I have uploaded the software correctly, unzipped it, extracted the tar archive and put the wiki.pl script into ~/htdocs/cgi-bin/ . I have made sure that both the wiki.pl script and the cgi-bin directory have 755 permissions. When I visit http://www.appropriatesitename.com/cgi-bin/wiki.pl then it does not execute the script, it merely displays the code of the script in the browser. However, when I open a shell, cd to the appropriate directory and execute perl wiki.pl from the command line, it produces a perfectly-formed HTML page that I would expect to see. I do not believe there is anything further I need to do in order to enable running scripts on the web site.

Any advice, please? aTdHvAaNnKcSe to anyone who can help.

ETA: We now think it's a problem at their end. Their engineers are looking at it and hope to have sorted it out in 24 hours. If not, I shall phone again. Thank you for the suggestions anyhow, but I doubt there's much anybody can do about it from this end in that case...
Current Mood: disappointeddisappointed

(28 comments | Leave a comment)


[User Picture]
Date:August 3rd, 2005 04:17 pm (UTC)
Thanks very much for your help, anyway.:-) Am talking to the tech support line, managed to get someone Linux-competent by good fortune, he has tried all the obvious things and hasn't spotted anything very silly that I've done, and he has escalated it to second level support.
[User Picture]
Date:August 3rd, 2005 04:19 pm (UTC)
Ah, if it's a commercial outfit they might have things set up in all kinds of odd ways :) Good luck with it!
[User Picture]
Date:August 3rd, 2005 04:25 pm (UTC)
Looks like a problem at their end and their engineers are on their server config. Doesn't look like much we can do about it from here.

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