Teesside Snog Monster (jiggery_pokery) wrote,
Teesside Snog Monster
jiggery_pokery

  • Mood:

Late starter

After the disappearance and subsequent non-reappearance of my electric shaver, today I shaved with a razor blade for the first time ever. The results were only about as good as the electric shaver, it took rather longer and I did inevitably cut myself a few times, but playing with the shaving gel was enjoyably tactile. On top of that, my acne is flaring up more badly than it has done for some time. Given that I am but days away from 27½, I feel like Adrian Mole, only twice as old.

In better news, I have been offered an interview for a "Customer Service Representative (Technical)" support with Spotlight Guides Ltd. (www.globalpositioningsystems.co.uk). "Due to continued expansion we are looking for a full-time member of staff to offer telephone support and advice to new and existing customers. Salary is not dependent on sales." The latter is what swung me into applying, plus the fact that GPS units are very cool indeed. I blinded them with if not science then a familiarity with some of the more interesting GPS-based games in my application form; tonight I shall have to surf the web and make sure I fully know what these games are all on about to be able to back this up in the interview tomorrow. You might get another post from me on this later.

The interview is only scheduled for half an hour and the company aren't paying travel expenses (because they're "just five miles up the road" - more like ten, and far enough away that I'll need to look into the bus service which is probably only once-an-hour) but I do want to do the best job I can with it, largely because they might well be a fun company to work for. I know that some of you have direct experience of telephone support work and I'd really like to pick your brain, please, about things which might be likely to come up specifically at this sort of interview. (I'll be out from around 5:30-10:30 BST tonight, so 12:30-5:30 EDT, but should be on IM services for much of the rest of the time.)

To save you all nine keystrokes, I'll assume you're all wishing me good luck :-)
Subscribe
  • Post a new comment

    Error

    default userpic
    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 14 comments